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Top Business News 5/27

After chalking up losses tied to rising oil prices, it's a new week for the stock market. The Dow begins from 12,479, after losing nearly 146 points Friday. The S&P is at 1,375 and the Nasdaq composite stands at 2,444.

The price of oil has held steady above $133 a barrel in Asia. It's being kept up by reports of another pipeline attack in Nigeria and concerns about global petroleum supplies and the U.S. dollar and economy.

Toyota says it's building a third plant in Japan to make batteries for eco-friendly hybrid cars. Toyota has become the world leader in gas-electric hybrids with its popular Prius. More than a million of the high-mileage cars are on the road.

Economic data begins with a look at consumer confidence from the Conference Board. Analysts look for a decline. more

Lead foot leads to seizure of car

Sgt. David Rektor of the OPP said an officer was westbound on the Highway 401 near Highway 73 yesterday about 2:30 p.m. when he was passed by another car.

"(The officer) couldn't believe his eyes when he saw a Jeep coming up behind him at an extremely high rate of speed," said Rektor. "The unbelievable part is that (the officer) was in a fully marked black and white OPP cruiser."

The officer radioed ahead to a radar checkpoint, which clocked the car at 159 kilometres an hour in a 100-km/h zone. The vehicle was seized and impounded for a week and the female driver's licence suspended for a week under Ontario's new anti-racing law.

Zahra Sherzay, 21, of London, is charged with racing, driving without a proper licence, having no validation tag, no insurance and failing to stop for police. more

Pratt & Whitney Canada PT6 Marks 45 Years of Success in Business

Pratt & Whitney Canada, based in Longueuil, Quebec, is a world leader in the design, manufacture and service of aircraft engines powering business, general aviation and regional aircraft and helicopters. The company also manufactures auxiliary power units and industrial gas turbines. United Technologies, based in Hartford, Conn., USA, is a diversified company providing high technology products and services to the global aerospace and building industries.

SOURCE: Pratt & Whitney Canada

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Latest Plumbing And Heating Business Software News

Sustainable home balances life with nature - Rhinelander Daily News

Anyone in a position to remodel or build a new home can assume that energy costs will be going up, not down. When Scott and Ann Eshelman decided it was time to remodel their home — built by Ann’s parents Paul and Marian Munninghoff in the 1950s ...

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Educational Focus Differentiates Remodeling Firm - Kitchen and Bath Design News

Frisco, TX — They say you should learn something new every day, and John Todd wants to make sure his clients do, too. Todd, CAPS, CGR, CGP, CSP, CSM, owner of Elite Remodeling, has made it his business to educate both his clients and his staff ...

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In tough economy, many find appeal in franchises - Billings Gazette

After being denied a business loan, she financed her future career with ... and Subway, and he has taken a creative approach to dealing with landlords, such as asking for heating and plumbing fixtures to be taken care of if they sign. “

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Olympia Steel Buildings Announces Turnkey Building Construction ... - Wiredpr News

“With our complete turnkey services we handle it all,” states Arnold Davis, President of Olympia steel buildings . Olympia Steel Buildings Construction Services designs, engineers and supplies pre-engineered steel buildings and metal buildings ...

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Plumbing And Heating Business Software Questions asked

Resolved Question: How do I dispatch people?

I work for a heating, air conditioning, electrical, plumbing, and roofing company, and I dispatch about ten people on seven calls a day, and it is exhausting. I take the call (or whoever is in the office does) and gather the customer information. This includes name, address, phone number, city, zip code, how they heard about us (commercial, radio, referral, repeat, etc.), what type of problem they are having (heating, electrical, plumbing, or roofing), what exactly is going wrong, if it is an estimate on a new unit, a service failure, what time the customer called, what date the customer called, when the customer would like the technician to come out (we try to always book them between twelve and four, and save the early times for customers with no other option). The salesman then takes the inbound call sheet over to the dispatch log. I probably should have mentioned that each call sheet has a preassigned number (e.g. 20090001, 20090002, etc.). They match the invoice number on the inbound call sheet to the number on the call log which contains the invoice number, then a place for the sales rep to fill out the rest of the customer information, including customer name, technician assigned to customer's zip code, type of call (hvac, electrical, plumbing), date of call, date scheduled, time of call, time scheduled (am or pm), time completed, revenue collected, and if it was entered into quickbooks, and then if the invoice was given to the technician. This is all if the customer wants the work done on a future date. If the customer wants the work done that day, the sales rep goes ahead and calls the technician assigned to the customer's zip code. He then fills out the call log like normal. Once they have done all that, they give the call sheets to me. I then enter all the information into quickbooks and print out two work orders. I put the call sheets into a plastic sleeve and put those in a binder starting from the lowest work order number to the greatest. Then I put the work order in Steve's folder who gives them to the correct technician. The technician's go out and do the call and collect the money unless it is a credit card. Then I call the customer, get their credit card information, and call the credit card company and charge their card (I am honest enough to be trusted to do this). The checks are deposited every day at the bank after they have been entered into quickbooks. Most of the technicians are paid by salary. I broke my windshield the other day (coincidentally trying to deal with stress from this job), and a company with similar problems came out to fix it, and I was very interested in how they overcame them. The people on the phone took my phone number, name, car type, and schedule me for 12 to 4 pm. the technician who gets paid by the job came out, fixed my windshield, entered some information into his blackberry and connected it to the safegear thing and printed out his receipt and was on his merry way. I called the company (safelite), and tole them all this, and they said to call the corporate office between eight and five, which I will do tomorrow. but fellow workers, will you please help a struggling business and let me know how you dispatch people or how we could improve? Is there any company that has software for this??? PLEASE! more

Top Plumbing And Heating Business Software Links

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Windward Point of Sale for Plumbing Supply Stores
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