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Japan's business sentiment plunges

TOKYO (AP) -- Sentiment among Japanese companies worsened to a record low during the January-March period as high materials prices and a strong yen ate into their profits, a government survey showed Monday.

The dismal results add to the storm clouds surrounding the world's second largest economy, with some analysts saying the Bank of Japan might be forced to ease monetary policy as soon as the first half of this year.

The large company business sentiment index -- which measures the percentage of companies saying that the economy will improve minus those saying it will get worse -- was at minus 9.3 in the first quarter. It was at plus 0.5 in the October-December period last year, according to the survey released by the Ministry of Finance and the Cabinet Office. more

Business owner finds employee shot to death

The Polk Sheriff's Office is investigating a homicide in Fort Meade.

They say a business owner found one of his employees shot to death.

It happened at the Jose Gracia Harvesting Company, at 910 Rhoden Loop West in Fort Meade.

Investigators say the owner found 75-year-old Estevan Valdez shot to death, laying in front of the trailer on company property where he lived.

No word yet on any suspects.

Anyone with information is asked to contact the Polk County Sheriff's Office.

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BUSINESS MARKETING column: 'Trivial many' versus the 'vital few'

I don't make a habit of reading obituaries but there was a memorial published recently about Joseph M. Juran. I knew the name in a hazy way so, curious, I read about him and learned about an inventive innovator. Juran, along with Edward Deming, revolutionized the way businesses are managed. Both worked in Japan after World War II and were major influences on that resurgent economy. Both preached the mantra of improving quality -- Deming in statistical methods, Juran on management methods.Juran argued that producing higher-quality goods might seem costly initially, yet the lowered costs for fewer repairs and charge-backs would result in a market advantage from the reputation for quality; a strategy that would pay off handsomely. Juran's take on the 80/20 principle stated that 80 percent of a company's problems came from 20 percent of the causes. If management would concentrate on the "vital few" rather than the "trivial many," it could improve its products and processes gaining both market share and efficiency. He formulated a theory of quality-control management, the Juran Trilogy, which focused on planning, control and improvement to create a management-led culture of continuous quality improvement. I wish more company managers subscribed to Juarn's theory. It would solve many of their problems and allow them more time, energy and capital to devote to creating new, better products and services while serving more customers. It is evident when dealing with companies that adhere to Juran's theories (even if they had never heard of him) that they are constantly evolving to produce better products and services to continuously satisfy their customers better and constantly working to improve every aspect of their business. They are working on the "vital few." Yet 80 percent of companies are working on the "trivial many." Their strategies often are whims focused on the idea of the moment, vague clich�s and fads consisting of expedient short-term "fixes" instead of long-term improvements. They move in an endless cycle from "fix" to "fix," while companies that are able to work on the long-term move in a far more forward-focused, quality direction. Opinions expressed solely are those of the writer. more

Small Businesses Get a Helping Hand

Some of your tax dollars may go to help out small businesses in Eastern Idaho.

The Idaho Small Business Development Center consults selected businesses to start up or grow. If you haven't ever heard of this branch of the government, then you've probably heard of one of the companies they've helped. LawnTech would be probably be under new ownership now if it weren't for valuable perspective gained from the staff of the Idaho Small Business Development Center.

"It was a pretty good eye-opener for us. Areas that we thought we were strong, we weren't so strong, and areas that we wouldn't consider ourselves strong, we were probably better," explains Kim Johnson, who started LawnTech with his brother almost 26 years ago.

Three years ago, with years of success in the lawn care business, Johnson thought his company was ripe and ready to sell off.

"Here, a few years back, our thoughts were, 'we're tired, and we might want to sell our business.' We thought that would have been a good time to consider a sale and that would have been a big mistake, I think. We've grown so much since then."

The consultants with the Idaho Small Business Development center guided Kim's lawn care company to grow by 50 percent in only three years. more

Laundry service cleans up with business award

Plaza Cleaners and Laundry, 810 S. State in Jerseyville, was recently honored as the Jersey County Business Association's Small Business of the Month for February.Diane Flynn, owner and operator of the business since it opened its doors in 1986, says that she was surprised when she found out about the award."This is my first time to win the business of the month," she said. "I always knew about it, but I never knew how they chose which company it would be. After 22 years, I consider it an honor."Plaza Cleaners is a combination Laundromat and dry cleaning service. A full-service facility, it can help customers with drapery cleaning, bridal gown heir looming, and suede and leather cleaning. The Laundromat consists of 28 washers and 20 commercial dryers. There are four sizes of washing machines for every laundry need. more

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